Looking for a guaranteed next day service? Although the vast majority of orders arrive next day using our EXPRESS DELIVERY service, we can send your order via a courier service (99% delivered next day). Please call us on 0118 402 2898 for a quote.
We also offer a 'no rush' delivery option at £2.99 with delivery in 5-7 working days.
All delivery times are measured from the date of dispatch from us (usually same or next day, see below).
All Standard and Standard Plus deliveries include mainland UK, Scottish Highlands, Channel Islands and Northern Ireland. Services also include Saturday delivery where possible but this is not guaranteed. Where delivery is not possible your order will be taken to your nearest Post Office and a notification of attempted delivery card will be left. We regret we cannot deliver to PO Box numbers
You are eligible to STANDARD FREE delivery when you spend over £40. Please note free delivery includes mainland UK, Scottish Highlands, Channel Islands and Northern Ireland but excludes ROI, Europe and the Rest of the World and is only eligible for UK addresses. We reserve the rights to withdraw free delivery or amend the qualifying spend at any time. Bulky items are excluded from this offer and delivery options will be quoted to you separately after your order request is placed.
Orders must be placed by 2pm (Monday to Friday) and in stock items will be dispatched same day so you should normally receive your order the next working day (95% of orders are received the next working day). Any orders placed after 2pm cannot be guaranteed to be received the next working day and no refund will be given on the delivery amount charged. Orders placed on a Friday before 2pm will be delivered on the following Monday unless the premium Saturday delivery service has been selected. Saturday delivery is only available in certain mainland UK regions and orders must be received by 3pm on Friday. Orders placed after 2pm on Fridays will be processed on the next working day (usually Monday).
The cost of Tracked Next Working Day delivery is dependent upon your postal location and will be quoted at time of checkout.
The cost of International delivery is dependent on the country you wish the order to be sent to and prices start from just £4.99. The cost can vary from country to country so be sure to check carefully before you place your order as no refund can be given for delivery costs. You will be quoted a delivery cost when you checkout. Our International Plus (Tracked) service is not available for all countries. This option will only appear at checkout for eligible countries.
Delivery times for our International & International Plus (Tracked) services are:
Deliveries to the Channel Islands, Isle of Man and other countries may also be subject to delays due to Customs checks and may involve additional costs or duties which you may have to pay in the receiving country.