Can I exchange items?
It’s important to us that you get the correct size and item you require. All you need to do is return the item to the address Stated in the 'How do I return an item' section (this is also printed on your delivery note), with your delivery note, completing the relevant information in the ‘returns’ section. We will then send out the new item free of charge. Please allow up to 10 days to receive your order and this is subject to stock availability. If the item is not in stock we will inform you and fulfil the order as soon as possible.
Please include a daytime telephone number with your return so that we can contact you if necessary.
Free size exchange applies to swimwear items only. We will send the replacement item(s) using our Standard delivery service. Only one free size exchange per order, Standard postage of £2.99 payable thereafter. Please allow up to 10 working days to receive your requested exchange item. If the requested item(s) for exchange is out of stock you will be notified and given the option to either await delivery of the stock or exchange for a different product.
Free size exchange applies to swimwear items only. All items returned must be in their original packing, in a fully resalable condition, and where appropriate with any hygiene labels fully intact. For hygiene reasons we do not accept returns of water bottles, nose clips or ear plugs.