We understand our customers may be living hectic and busy lifestyles, so you can relax knowing you have 30 days to return an item. And it’s easy! Just follow our simple 1-2-3 step guide in the Returns Information
section in Customer Services.
Under the Distance Selling Regulations you normally have 14 days to return an item (30 days for faulty items). Any non-faulty items returned after 14 days are subject to a 10% restocking fee.
All items returned must be in saleable condition, with all original packaging and POS labels intact including any hygiene labels. If we deem the items to have been worn or otherwise not in a fully resalable condition a refund will be refused and the item(s) returned to you. This does not affect your statutory rights.